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About Us

 

Welcome to Troynet, the Virtual Home of Troy (UK) Ltd

 

 

Established in 1986, Troy (UK) Ltd has over 30 years of industry experience under our belts and is now the UK’s leading group of independent engineering distributors in the field. With a foundation and work ethos that is built from strong working relationships, we at Troy pride ourselves on having a vibrant and varied network behind the company. A total of 197 distributors in 290 locations work together to cover the whole of the UK and Ireland.

 

Combining industry knowledge, experience and innovation

With the assistance of our dedicated team of highly experienced staff, working from our head offices based in Barnstaple, Devon, the Troy team of nationwide engineering distributors operate in conjunction with the 370 approved Troy suppliers on a day to day basis to provide customers with exactly the right products to meet their requirements. With a wealth of experienced business development and technical sales team staff our independent distributors are supported nationally allowing Troy to offer the best service possible across all aspects of the business.

 

Supporting a better future for Independent Distributors

Our company vision is to build a better future for independent distributors. We believe in offering the very best product ranges that are available on the market from carefully selected suppliers. We strive to offer specialist brands at prices that are very competitive as well as providing great customer service across the board. We want to empower independent distributors to enable them to maintain and grow their market share as well as establish and maintain a loyal and happy customer base. We believe that flexibility, superior knowledge of all available product lines and a dedicated commitment to providing service that is outstanding is what sets independent suppliers apart from larger national distributors; offering a service that customer deserve and have a right to expect.

 

Our commitment to you

We strongly believe the reason for the success of the Troy (UK) Ltd.’s group of distributors is simple. A strong commitment to continuously invest in all areas of the business is our priority. This is especially important in key areas of our workforce where we want to ensure that we remain in touch with both our distributors and suppliers in order to meet their needs. This, in turn, allows them to remain on top in what is an ever-changing and evolving marketplace.

 

We’re listening…

We welcome your comments and feedback on every aspect of our business, as we believe this is pivotal to our commitment to continuous improvement. If you have any questions regarding any of the services we offer, or you have any feedback or comments for us then please do not hesitate to get in contact with us and a member of our team will contact you as soon as possible to discuss your enquiry:

webstoreenquiries@troyuk.co.uk

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